Privacy Policy
Fatman & Co Pty Ltd (“we”, “us”, or “our”) is dedicated to protecting the privacy of your personal information. This policy explains how Local Real Estate Broker (https://localrealestatebroker.com.au/) manage the personal information that we collect, use, and disclose, and how you can contact us if you have any further queries about our handling of your personal information.
Local Real Estate Broker is bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) (and applicable State and Territory health privacy legislation), which regulate how we may collect, use, disclose and store personal information and how individuals may access and correct personal information held about them. We are also required to comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
We may update our Privacy Policy from time to time. The latest version will be posted on our website.
What is Personal Information?
Personal information is any information or an opinion, in any form and whether true or not, about an identified or reasonably identifiable individual. This includes but is not limited to, names, addresses, contact numbers, and email addresses.
Collection and Holding of Personal Information
Local Real Estate Broker collects personal information directly from you when you:
- Contact us by telephone, mail, email, or online.
- Visit our website, including when you request proposals for real estate agents.
- Interact with us via web pages of our commercial partners.
- Receive any products or services from us.
- Participate in our trade promotions, competitions, or special offers.
At times, we may also collect personal information from third parties, publicly available sources, or marketing lists legally acquired by us.
Use of Personal Information
We use your personal information to:
- Provide services and products.
- Respond to your inquiries and deliver customer service.
- Send you marketing communications, opportunities, and offers, which you can opt-out of at any time.
- Inform you about other products, services, or promotional offers we believe may interest you.
- Comply with our legal and regulatory obligations.
- Manage and resolve legal or commercial complaints and issues.
- Conduct internal functions such as training, market research, and analysis.
Disclosure of Personal Information
In the course of our business, we may disclose your personal information to third parties if necessary for the provision of our services or if we have your consent. This may include:
- Professional advisers like lawyers or auditors.
- Contracted service providers, including IT service providers and payment systems operators.
- Commercial partners for related products or services.
- Any related entities of Local Real Estate Broker Pty Ltd.
- Persons you authorise us to disclose your information to.
Data Quality and Security
We store your information in both hardcopy and electronic form. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Accessing and Correcting Your Personal Information
You can request access to or correction of the personal information we hold about you by contacting us at contact@localrealestatebroker.com.au. We will generally provide you with access, subject to some exceptions permitted by law.
How to Make a Privacy Complaint
If you have concerns about how we handle your personal information, please email us at contact@localrealestatebroker.com.au. We will investigate and respond to your complaint within 30 days.
Contact Us
If you have any questions or concerns about your personal information or our privacy practices, or if you would like to request a hard copy of this privacy policy, please email us at contact@localrealestatebroker.com.au.